Paula Rowlett
United Kingdom, 01.04.2011
„we had a puncture on the way to the airport, we contacted the company to let them know as we had no spare tyre. We where told there should be a spare tyre. After many calls a spare car was brought but the time taken meant that we missed our flight on arrival told us about the foam instead of the tyre. No-one over the space of an hour and a half, and at least 6 calls, informed us of this.
The missed flight incurred extra costs of over 150 euros.
Apart from this incident everything had gone really well. We look forward to hearing your comments on this.
Kind Regards
Paula and Mark ”
Colin Thompson
United Kingdom, 01.04.2011
„Location at the airport for collection and return - far better than some other compan ies who bus you to their sites and back. Once again you produced an excellent service highly recommended - thanks again.”
Brigitta Mucha
Germany, 31.03.2011
„You can use the feedback with my name, but not the emailadress.
We missed the Safety waistcoat.”
Anthony Price
United Kingdom, 26.03.2011
„excellant service, very friendly Lady at airport.Will definately use your car hire again.Thankyou.”
Lance Stephenson
United Kingdom, 17.03.2011
„A most uncomplicated and friendly srvice. Problems, if they occur are handled efficiently and in a friendly and helpful way”
Leslie james Garbutt
United Kingdom, 14.03.2011
„I Have recommended friends Mr & Mrs Clarke who will be using your company they arrive next Saturday the 19th of March and would recommend Luzcar to anyone wanting to visit Portugal.”
David Sawyer
United Kingdom, 07.03.2011
„Luzcars are the best hire company we have found in the Algarve to-date. We have been using Luzcars for over 9 years without a single problem, and with non of the microscopic inspections and lengthy pick up and drop off experiences found with other hire car providers.”
Bryan Miller
United Kingdom, 03.03.2011
„I a very disappointed that my sister always recemends her clients and friends to use your company when guests use her villa that they no longer receive the 10% discount which we have always received over the past 10 years.”
Tom Versmissen
Belgium, 02.03.2011
„I have asked by mail one week before the renting for a additional discount because I'm a frequent user of Lagos Car Hire (last year 6 times) No anywone has respond this mail. I'm thinking to use some other car rental companies for the next renting next month.
”
Stephen Wells
United Kingdom, 22.02.2011
„As usual good service on arrival, no delays and paperwork quickly completed. Car clean and in good condition. Would really like some sort of discount for being a regular customer plus it would be great to only complete formalities once a year to cover all hirings in same year.”
John Dare
United Kingdom, 21.02.2011
„We like the no messing approach. within 5 minutes of arrival we are on our way.
everything included. Very good service”
Gerardus Wilhelmus J van der Aa
Netherlands, 21.02.2011
„Maybe you can make a list of cars who drive on diesel.”
Debra Barnes
United Kingdom, 19.02.2011
„Great Service. very realiable and good value”
Gavin Smyth
Ireland, 18.02.2011
„I Have used Luz Car for almost 10 years.I have recommended Luz to several friends who now also hire cars,I also supply details to guests and friends who use our house.However I was very dissappointed last summer when I was informed that there were no available cars. This was after having been told by phone that some small cars were availible.I think some confussion arises because of 2 websites,luzcar.com and lagoscarhire.com.Maybe there should be some form of loyalty scheme for regular users and referals.On the whole apart form this experiance it is a very good service.Kind Regards Gavin Smyth”
John Chelsom
United Kingdom, 17.02.2011
„After trying 4 or 5 others based at Faro airport I was introduced to Luzcars three years ago and they are now my first choice. ”
Patricia Grahamslaw
United Kingdom, 16.02.2011
„the only negative was when we returned the car to the airport. we were given no instructions on the return proceedure. nobody was there to take delivery of the vehcile. At the end we had to leave the car unlocked and place the keys above the sun visor.”
Ian Forster
United Kingdom, 10.02.2011
„Great service as usual, have recommended Luzcar to mant friends and the were always delighted with the service provided. See you again soon!”
david bridge
United Kingdom, 07.02.2011
„I have been useing Lagos car hire for a lot of years. I find them to be the most reliable one i have used. ”
Peter Stezenko
United Kingdom, 18.01.2011
„keep your prices low and service good”
Henry Hurtado
United Kingdom, 15.01.2011
„It is a pleasure to deal with your friendly and helpful staff”