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Frequently asked questions and answers |
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Do I have to pay for the deposit for the car? |
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No, you do not have to pay any deposit because the price of excess insurance / full insurance is included in the price of the car.
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What is the minimum rental age? |
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What Prices Includes? |
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1. Full Insurance- C D W (full Coverage) - NO deposit for the car - NO excess insurance to pay - ALL INCLUSIVE PRICES.
2. Theft protection, FREE Faro airport delivery and unlimited kilometres.
3. Roof racks and Baby seats are available free of charge upon demand.
4. Additional drivers for your LUZCAR vehicle can be added to your rental contract free of charge subject to provision of relevant drivers' licences and age - restrictions.
5. FREE Spain Insurance for trips into Spain in Luzcar vehicles. They can be taken to Andalucia including Sevilla, Cordoba, Cadiz, Granada.
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When do I make the Payment? |
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Payment is due on collection of the vehicle and processing the rental agreement.
Online Bookings do NOT require PRE-Payment for groups A, B, C, D or E. Please note that confirmation of reservations of rental cars within Groups F, G and H can only be provided following a PRE-PAYMENT of 50% of the total value of the rental.
For the PRE-PAYMENT, clients are requested to call us at the phone No 00351.282761016 with the following debit/credit card details ( Credit Card No, Name of Holder/driver, Expiry Date) when making a reservation for vehicles in these categories.
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Where can I pick up the car in Faro Airport? |
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After collecting your baggage, pass through customs, and exit into the arrivals concourse. Turn left and continue 100 metres inside the building along the concourse, passing the Police Post and the Meeting Point on your left. You will then see on your left a counter signed Car Hire - Others and look for the Luzcar car hire sign.
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Where can I find my car parked in Faro Airport? |
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Where can I pick up/drop off the car in Lagos? |
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What cars (groups) can be fitted with roof racks? |
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The roof racks can be fitted to car groups B , C and D.
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Do you have diesel cars in your fleet? |
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Yes, you can find diesel cars in groups E, F and G.
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