never had a problem with Luz car hire in five years and up to four hires per year ,a great company
Booking with Luzcar was very straightforward. The collection of the car at the Lagos office was imple with only one form to complete, and within 10 minutes we were on our way. There was even a verbal agreement that we would return the car with the same amount of petrol, but nothing in writing. Upon the car's return, we merely handed the keys back- there was no checking of petrol levels, no checking or asking if there had been any bumps etc ( presumably because FULL insurance is included). The only slight concern is that the office dose close for a couple of hours in the afternoon, so if you did break down at that time you may not be able to get immediate assistance- perhaps a mobile number should be included...? We will certainly use Luz Cars again and would have no hesitation in recommending the company to friends etc. Thank you. ...»
Excellent service - would use again.
Great Service. very realiable and good value
Easy to use web site. Met at airport on time as promised. Very good all round service.
Very good in person and on the net would def use again
We were very impressed with the competitive quote offered by Luzcar. The quality of insurance verage and free child seats are key selling points which I think should be highlighted more clearly on your website to increase customer awareness. ...»
Excellent and efficient service
Many thanks, the service was overall excellent!
one of the best and quickest car hire services we have used, we will defiantly use luzcar again hen we visit Portugal. no problems friendly service. would highly recommend. ...»
customer contact was v good thankyou . however the car was a little poor for uphill and not ing the driver !! as i,m not the driver i do know he got frustrated but other than that thanks !one more thing us along with another family found it hard to see your rep in the airport . many thanks and hope to use you again regards ...»
Excellent car and excellent service. The man who served us when we collected the car, explained everything very simply and we were clear about everything. We will definitely use them again. ...»
The vehicle we were given to use was almost brand new
We did have a couple of questions e wanted answering but a phone call put us straight through to a very proffesional english speaking gentleman who was able to answer the questions straight away, this included some about a child seat for our 8 month old grandson
There was a main car hire office which was packed with people waiting to collect vehicles where we mistakenly started to queue but were told were we needed to go. This was a pleasant surprise as age we got to the correct place there was no queue at all , we gave a few required details and we were on our way. We needed to drop the vehicle back early in the morning before our flight. This was not an issue at all
We will just book through this company straight away next time ...»