We were greeted in a helpful and friendly manner. The service is very simple and easy, and y as advertised on the website. The inclusive insurance makes the whole process much less stressful,and the company has a very relaxed attitude, which made it a pleasure to rent from them. We had a free upgrade, which was a bonus - the air conditioning was certianly worth having as we hadn't expected it to be quite so hot in April.
Many thanks to Luzcar for making our holiday even more pleasurable and relaxing!!! ...»
5th year we have been using Luz cars and will continue to do so in 2014.
Another great car hire rental period. Merry Christmas to you all.
i feel you should better discount for repeat bookings what price for same car dec9 2010 to jan6 ...»
Excellent and efficient service and look forward to using you again.
Perfect service as usual. All my family have used you this year and all agree that it is the best car rental service in the Algarve - having been using car rentals there for 20 years. Thank you again and see you in March!! ...»
Last car (my 4th) was completely (!) low on fuel.
Car was almost new -- that´s fantastic!!
An excellent service every time, so easy just to pick up and drop off the car at the airport with no hassel ...»
Slightly clearer directions on where to find the representitive at Faro airport would be helpful for people who have never been there before, otherwise great, helpful, friendly service. Many thanks, look forward to using you again. ...»
Very good service provided by Luzcar, with the full insurance package included, without hidden tras, makes booking very simple & the price is at a good rate. Very pleasing not to have the usual up-sale & rip-off tactics used by other rental companies. It would make life easier having the car ready with a full tank of fuel on collection & then the customer returns the car with a full tank of fuel etc. ...»
excellent car no problems with the service
just took 5 mins to find the rep at airport we didnt realise
he would be siiting at one of the tables at coffee shop. ...»
We always book a car with you what you see is what you get. Clean cars. Looked at other car l companies but there are always hidden extras, do not like that. Pleasant/ helpful staff at the airport. ...»
we had a puncture on the way to the airport, we contacted the company to let them know as we had no spare tyre. We where told there should be a spare tyre. After many calls a spare car was brought but the time taken meant that we missed our flight on arrival told us about the foam instead of the tyre. No-one over the space of an hour and a half, and at least 6 calls, informed us of this.
The missed flight incurred extra costs of over 150 euros.
Apart from this incident everything had gone really well. We look forward to hearing your comments on this.
Paula and Mark ...»