I have used Luzcar for about 10 years and have always been completely satisfied with the cars and ...»
No hassel when i arrived at the Airport i just see your Rep signed some paperwork and was soon on my way. Keep it this simple and you will attract more and more customers well done. ...»
Brilliant service as usual! Have booked again for next May! Thanks again! Deborah, Leeds, UK.
Your service is excellent, friendly and experienced staff, prompt help, when needed. The car ided to us was better than we could expect. Thank you very much! ...»
This is how car hire should work. Thanks.
unfortunatly we had to change our car half way through our holiday, we contacted luz cars, and ey were out with a new car within half an hour, we feel that they gave an excellent service, and we will be booking with luz cars again. thanks to herman and his team at lagos, mr & mrs john and family. ...»
The cars should be more clean ( on the inside )when the customer picks it up on arrival.
Excellent service again
We have use used LUZ car hire on regular occasions over the past 5 years, (family = 6 times this year). This time the car was not up to your normal standard, it was dirty inside and didnt feel mechanically sound, i.e. brakes noisey and drivers seat belt didn't work correctly. ...»
I would prefer to confirm the initial booking through the internet, instead of having to ring tugal to do so, I would also suggest that it is better to get a car that is full of fuel which is then returned full of fuel. However the service was excellent from start to finish and I would not hesitate to use them again. The Luzcar representative was waiting for me at the airport and everything was processed very quickly, I actually got my car a full 30 minutes ahead of others in my party who went with a more famous company(they had even "checked-in" before departing for Portugal).Thanks for contributing to an excellent holiday!!!! ...»
We have been using Luzcar for almost 20 years and have never had cause to be dissatisfied.
The service is always friendly and relaxed. Every one of their representatives makes it clear that you, the customer, are their first priority.
Our only mishap, when a motor cyclist hit us while we were stopped at a pedestrian crossing, was dealt with promptly within a few minutes when we called at the Lagos office.
We have no hesitation in recommending Luzcar as a first class car hire firm. ...»
George c d Wells
We have rented cars all over the world during our holidays but Luzcar made the whole experience uch easier and value for for money thank you we will be renting again at the end of the year. ...»
I was most impressed with the way your rep at the airport made everything so quick and ...»
On previous occasions, the cars you have supplied have been in good condition. This was not the ase this time and the car was not well prepared, very noisy (possibly the exhaust) and needed a service. I will be using you again, but would hope that the quality of the cars in future are much better than this one. ...»